Effectual Entrepreneurship, Third Edition
Practically Speaking
U-Haul, or Transforming Uncertainty into Success
Despite being impossible on paper, within four years, a young couple built a nationwide one-way trailer rental company.
Entrepreneurs: Anna and Leonard Shoen
Entity: U-Haul
Country: USA
Pages 93-94 in
Chapter 6 Prediction, Risk, and Uncertainty (pp. 79-96)
"In 1945, newly married and with barely 5,000 US dollars in the bank, Anna and Leonard Shoen initiated a sequence of events that led to the creation of U-Haul. Within four years, the duo had founded a company that made it possible to rent a trailer one-way from city to city throughout most of the United States.
Examining these events, we find that this could not have been accomplished by using prediction or by trying to measure risk. In fact, if you tried to write a business plan for this venture, you would conclude that the plan is financially infeasible, since it requires a large and risky capital outlay for a network of relatively low-value assets such as trucks and rental locations spread across the country.
Moreover, the logistics of starting the business on a much smaller scale and growing it as fast as U-Haul did, overwhelms the analytical prowess of the best of forecasters. The lack of any entry barriers to imitators with deep pockets is seen as another insurmountable obstacle to success."
Under Construction: Join Us in Co-Creation!

Video Resources
References & Links
- How Starbucks Became An $80B Business—YouTube. (n.d.). Retrieved April 20, 2025, from https://www.youtube.com/watch?v=XUBeH7VQaFY&t=50s
- Howard Schultz. (n.d.-a). Schultz Family Foundation. Retrieved April 20, 2025, from https://schultzfamilyfoundation.org/team-member/howard-schultz/
- Howard Schultz. (n.d.-b). Forbes. Retrieved April 20, 2025, from https://www.forbes.com/profile/howard-schultz/
- Howard Schultz. (2025). In Wikipedia. https://en.wikipedia.org/w/index.php?title=Howard_Schultz&oldid=1285405168
- Howard Schultz: An Overview of the Entrepreneur’s Career - 2025. (n.d.-c). MasterClass. Retrieved April 20, 2025, from https://www.masterclass.com/articles/howard-schultz-life-and-career
- hpeiper. (2018, September 4). Schultz to young entrepreneurs: ‘It can happen for you’. Starbucks Stories EMEA. https://stories.starbucks.com/emea/stories/2018/bocconni-university/
- Starbucks CEO Howard Schultz: How to Be Strategic Thinkers | Inc. - YouTube. (n.d.). Retrieved April 20, 2025, from https://www.youtube.com/watch?v=Q5Djl9_Xc3w
- Starbucks’ CEO Talks Business—YouTube. (n.d.). Retrieved April 20, 2025, from https://www.youtube.com/watch?v=83yInyY1KLs&t=152s
- Starbucks’s Howard Schultz: From Coffee Entrepreneur to Three-Time CEO. (n.d.). WSJ. Retrieved April 20, 2025, from https://www.wsj.com/story/starbuckss-howard-schultz-from-coffee-entrepreneur-to-three-time-ceo-439768fc
- Taylor, K. (2017, December 13). From Brooklyn to Billionaire: The Story of How Howard Schultz Transformed Starbucks Into an $84 Billion Business. Inc. https://www.inc.com/business-insider/howard-schultz-chairman-former-ceo-starbucks-successful-billionaire-coffee.html
- The Man Behind Starbucks Reveals How He Changed the World—YouTube. (n.d.). Retrieved April 20, 2025, from https://www.youtube.com/watch?v=LnA7n9qSB7E&t=255s