Effectual Entrepreneurship, Third Edition
Practically Speaking
Terry Heckler: Creator of Enduring Brands
A branding guru follows the pragmatic idea of “moment of use” to focus on the user as co-creator of the brand.
Entrepreneur: Terry Heckler
Entity: Heckler Branding
Country: USA
Pages 365-366 in
Chapter 21 Brand as Venture Identity: Marketing You (pp. 357 to 373)
"Terry Heckler, founder of Heckler Branding in Seattle, Washington, has helped create dozens of successful brands from scratch—ranging from Redhook Beer and Jansport Backpacks to Panera Bread and Starbucks, one of his earliest adventures in brand building.
Heckler's adventures, chronicled on his company's website, give us a glimpse of how his firm constitutes brand from identity—often starting with the founder.
A Cup of Starbucks, Not a Cup of Pequod
Contrary to popular wisdom, Starbucks was not founded by Howard Schultz, who came in much later to become the drivingforce behind the growth of the company. The original Starbucks,
a tiny shop in Seattle's Pike Place market that sold imported fine roasted coffee beans, was founded in 1971 by three friends:Gordon Bowker, Jerry Baldwin, and Zev Siegl—a writer, a
literature teacher, and a history teacher, respectively."
Under Construction: Join Us in Co-Creation!

Video Resources
References & Links
- How Starbucks Became An $80B Business—YouTube. (n.d.). Retrieved April 20, 2025, from https://www.youtube.com/watch?v=XUBeH7VQaFY&t=50s
- Howard Schultz. (n.d.-a). Schultz Family Foundation. Retrieved April 20, 2025, from https://schultzfamilyfoundation.org/team-member/howard-schultz/
- Howard Schultz. (n.d.-b). Forbes. Retrieved April 20, 2025, from https://www.forbes.com/profile/howard-schultz/
- Howard Schultz. (2025). In Wikipedia. https://en.wikipedia.org/w/index.php?title=Howard_Schultz&oldid=1285405168
- Howard Schultz: An Overview of the Entrepreneur’s Career - 2025. (n.d.-c). MasterClass. Retrieved April 20, 2025, from https://www.masterclass.com/articles/howard-schultz-life-and-career
- hpeiper. (2018, September 4). Schultz to young entrepreneurs: ‘It can happen for you’. Starbucks Stories EMEA. https://stories.starbucks.com/emea/stories/2018/bocconni-university/
- Starbucks CEO Howard Schultz: How to Be Strategic Thinkers | Inc. - YouTube. (n.d.). Retrieved April 20, 2025, from https://www.youtube.com/watch?v=Q5Djl9_Xc3w
- Starbucks’ CEO Talks Business—YouTube. (n.d.). Retrieved April 20, 2025, from https://www.youtube.com/watch?v=83yInyY1KLs&t=152s
- Starbucks’s Howard Schultz: From Coffee Entrepreneur to Three-Time CEO. (n.d.). WSJ. Retrieved April 20, 2025, from https://www.wsj.com/story/starbuckss-howard-schultz-from-coffee-entrepreneur-to-three-time-ceo-439768fc
- Taylor, K. (2017, December 13). From Brooklyn to Billionaire: The Story of How Howard Schultz Transformed Starbucks Into an $84 Billion Business. Inc. https://www.inc.com/business-insider/howard-schultz-chairman-former-ceo-starbucks-successful-billionaire-coffee.html
- The Man Behind Starbucks Reveals How He Changed the World—YouTube. (n.d.). Retrieved April 20, 2025, from https://www.youtube.com/watch?v=LnA7n9qSB7E&t=255s