Effectual Entrepreneurship, Third Edition
Practically Speaking
Many Happy Returns
Through entrepreneurial action a stack of used envelopes became a business offering a range of ecologically responsible postal solutions.
Entrepreneur: Ann DeLaVergne
Entity: Eco-Envelopes
Country: USA
Pages 159-160 in
Chapter 10 The Bird‑in‑Hand Principle: Start With What You Have (pp. 155-173)
"Entrepreneurs begin the venture creation process with a body of knowledge, but their knowledge grows along the way and shapes their course of action. Ann DeLaVergne started with a very small idea—one the size of an envelope. While looking at the stack of used envelopes in her recycling bin, it occurred to her that a lot of small envelopes could have a big impact.
Back of the Envelope Math
Through further investigation, Ann learned that as of the year 2000, at least 81 billion return envelopes were produced and sent through the United States Postal Service each year. This is tough on the environment— using 800 thousand metric tons of wood, generating 450 thousand metric tons of greenhouse gases, and requiring more than 71 trillion BTUs of energy to process and transport. It's tough on the bottom line too, as return envelopes represent between 15% and 45% of direct mailing costs fora business.
Bulk Post
An organic farmer with a philosophy of reuse, Ann already saved large envelopes to send out again herself. But what if she could apply that thinking to 81 billion return envelopes? With that idea, Ann founded EcoEnvelopes, a firm built on the simple goal of using one envelope instead of two for round-trip business mail transactions."
Under Construction: Join Us in Co-Creation!

Video Resources
References & Links
- How Starbucks Became An $80B Business—YouTube. (n.d.). Retrieved April 20, 2025, from https://www.youtube.com/watch?v=XUBeH7VQaFY&t=50s
- Howard Schultz. (n.d.-a). Schultz Family Foundation. Retrieved April 20, 2025, from https://schultzfamilyfoundation.org/team-member/howard-schultz/
- Howard Schultz. (n.d.-b). Forbes. Retrieved April 20, 2025, from https://www.forbes.com/profile/howard-schultz/
- Howard Schultz. (2025). In Wikipedia. https://en.wikipedia.org/w/index.php?title=Howard_Schultz&oldid=1285405168
- Howard Schultz: An Overview of the Entrepreneur’s Career - 2025. (n.d.-c). MasterClass. Retrieved April 20, 2025, from https://www.masterclass.com/articles/howard-schultz-life-and-career
- hpeiper. (2018, September 4). Schultz to young entrepreneurs: ‘It can happen for you’. Starbucks Stories EMEA. https://stories.starbucks.com/emea/stories/2018/bocconni-university/
- Starbucks CEO Howard Schultz: How to Be Strategic Thinkers | Inc. - YouTube. (n.d.). Retrieved April 20, 2025, from https://www.youtube.com/watch?v=Q5Djl9_Xc3w
- Starbucks’ CEO Talks Business—YouTube. (n.d.). Retrieved April 20, 2025, from https://www.youtube.com/watch?v=83yInyY1KLs&t=152s
- Starbucks’s Howard Schultz: From Coffee Entrepreneur to Three-Time CEO. (n.d.). WSJ. Retrieved April 20, 2025, from https://www.wsj.com/story/starbuckss-howard-schultz-from-coffee-entrepreneur-to-three-time-ceo-439768fc
- Taylor, K. (2017, December 13). From Brooklyn to Billionaire: The Story of How Howard Schultz Transformed Starbucks Into an $84 Billion Business. Inc. https://www.inc.com/business-insider/howard-schultz-chairman-former-ceo-starbucks-successful-billionaire-coffee.html
- The Man Behind Starbucks Reveals How He Changed the World—YouTube. (n.d.). Retrieved April 20, 2025, from https://www.youtube.com/watch?v=LnA7n9qSB7E&t=255s
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